At Renofied, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services. By using Renofied, you consent to the practices described below.

1. Information We Collect

We collect the following types of personal information to provide you with our services:

Personal Information: This includes your name, email address, phone number, and any other contact details you provide when submitting a service request or inquiry. Project Information: Details related to your home service needs, such as project type, location, and other relevant details you submit. Communications: Any correspondence between you and Renofied, including email, phone, and written communications.

2. How We Use Your Information

We use the information collected to:

Match you with suitable home service professionals. Communicate with you regarding your service requests. Provide customer support and address inquiries or concerns. Improve our services and user experience.

3. Information Sharing

We may share your information with third parties only in the following circumstances:

Service Providers: We will share your project and contact details with the recommended home service professional to facilitate the completion of your request Legal Compliance: We may disclose personal information if required by law or to comply with a legal process.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the right to:

Request access to the personal information we hold about you. Request the correction of any inaccurate personal information. Request the deletion of your personal information, subject to legal or contractual obligations.

6. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

7. Cookies and Tracking

Since Renofied operates manually and does not use an online platform, we do not use cookies or other tracking technologies to collect information about your activity.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]

Phone: 0401-484-014